Our commitment to the best prices and quality, with dedication to the customer offers a winning solution to your supply needs.
Standard shipping is $5.95. There will normally be no standard shipping charge for orders exceeding $15.00. *Please note that there may be additional charges for heavy or hazardous items, deliveries to a residential address, and extra delivery fees incurred due to incorrect/incomplete shipping addresses, zip codes, suite numbers, etc. Contact Net32 for further information and for orders outside the 48 Contiguous states: (800) 517-1997 or support@net32.com
UPS, FedEx, Local Delivery, USPS
AMEX, Discover, MasterCard, Visa
Net32 calculates, collects, and remits tax on sales made by our vendors and shipped to customers located in the states listed below that have enacted Marketplace Facilitator, Marketplace Fairness, or similar laws. These laws shift collection responsibility from the vendor to the marketplace facilitating the merchant's sale.AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY
Additionally, Hey Dental is registered in the states below and is therefore required to collect sales tax on items sold to customers in these states, to the extent the items are taxable. Whether or not an item is taxable depends upon the laws in effect in the state.MD, MI, NJ, NY, OH, VA
Please contact Net32 customer service at (800) 517-1997 or support@net32.com
We want to ensure that you are completely satisfied with our company and products. If you encounter a product and it is defective not to your satisfaction we will provide credit, exchange or refund. In order for your return to be processed in a timely manner please follow these guidelines:
* Returns may be made on most unopened merchandise within 30 days of purchase.
* Please contact your customer service representative for a return authorization, no credit will be issued for unauthorized returns.
* A copy of the invoice with a return authorization number on it must accompany all returns, or your request for credit will be delayed or not honored.
* If you have received the wrong item or your order is missing an item please notify your sales representative within 14 days of receipt.
* All items must be unopened in original packaging and properly packaged, credit will not be issued for improperly packaged, opened or used items unless defective or reasonably unsatisfactory.
* Special order, not stocking, anesthetic, pharmaceutical, and short dated items are not returnable for credit of refund.
* Bulk items may be subject to a 25% restocking fee.
